Privacy Policy

1. Introduction

Welcome to Super Sellers. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website (https://www.supersellers.in/) (the “Website”) and use our services.

By using our Website and services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our Website.

2. Definitions

“Personal Data” means any information relating to an identified or identifiable natural person.

“Processing” means any operation or set of operations performed on Personal Data (collection, storage, use, disclosure, etc.).

“Data Principal” means the individual to whom the Personal Data relates.

“Data Fiduciary” means the organisation (in this case, Super Sellers) that determines the purpose and means of Processing the Personal Data.

3. Information We Collect

We may collect and process the following types of Personal Data when you visit the Website or interact with us:

3.1 Information you provide us

  • Name, email address, phone number, postal address, billing/shipping address (when placing an order).
  • Login or account credentials (if you create an account).
  • Payment information (e.g., transaction details, payment method) – may be processed through third-party payment providers.
  • Communication content when you contact us (via email, chat, phone).
  • Other information you voluntarily provide (e.g., newsletters, promotions, feedback).

3.2 Information we collect automatically

  • Device information (type, operating system, browser).
  • IP address, location data, browsing and usage data (pages visited, time spent, interactions) via cookies or similar technologies.
  • Transaction history (products purchased or returned).

3.3 Cookies and tracking technologies

We use cookies and similar technologies to track activity on our Website and hold certain information. You can disable cookies through your browser settings, but doing so may affect functionality.

4. How We Use Your Information

We use your Personal Data for the following purposes:

  • To provide and maintain the Website and our services.
  • To manage your account, process orders, payments, and fulfilment.
  • To communicate with you, including service messages and updates.
  • To send marketing communications (with your consent where required).
  • To improve our Website and services (analytics, research, testing).
  • To detect, prevent and address fraud or unlawful activity.
  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing

Where required by applicable law, we rely on one or more of the following legal bases:

  • Your consent.
  • Performance of a contract with you (e.g., order processing).
  • Compliance with a legal obligation.
  • Legitimate interests (e.g., improving our Website, preventing fraud).

6. Sharing and Disclosure of Your Information

We may share your Personal Data with:

  • Service providers and vendors (payment processors, delivery partners, email marketing tools).
  • Affiliates or business partners as needed.
  • Legal authorities when required by law or to protect our rights.
  • Third parties in case of mergers, acquisitions or business transfers.

7. International Transfers

If your Personal Data is transferred outside India, we ensure appropriate privacy safeguards are in place.

8. Retention of Data

We retain Personal Data only as long as necessary to fulfil purposes or meet legal obligations. After that, we securely delete or anonymize it.

9. Your Rights

You have the right to:

  • Access and obtain a copy of your Personal Data.
  • Correct or update your Personal Data.
  • Request deletion of your Personal Data.
  • Restrict or object to Processing.
  • Withdraw consent at any time.
  • Lodge complaints with the relevant authority.

10. Security of Your Information

We use industry-standard technical and organisational measures to protect your Personal Data. However, no method of internet transmission or electronic storage is 100% secure.

11. Children’s Privacy

We do not knowingly collect Personal Data from children under 18. If you believe a child has provided us data, contact us to have it removed.

12. Links to Other Sites

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.

13. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be reflected with an updated “Last Updated” date. Continued use of the Website means acceptance of the revised policy.